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Order Policy

| Minimum Order | Lead Time | Terms | Returns | Custom Orders, Private Label and Large Quantities |

Minimum Order

Minimum order is $300.
This site is for the trade only, your company EIN is required to place an order.

Lead Time

We ship in 1 to 4 weeks depending on the size of the order. This lead time does not include shipping time from NYC. Contact us if you need a rush order, we can do wonders in a week since we have the flexibility of our in-house manufacturing capabilities.

Terms

We accept Amex, Visa or MasterCard.

Returns

We do not accept returns except for defective merchandise. Should you be dissatisfied with our quality, call us within 7 days of receipt of goods and ask for written exchange authorization. No return will be accepted without written authorization.
We encourage you to see a sample of the item you are interested in, AS RETURNS ARE NOT ALLOWED. To order a sample click here.

Custom Orders, Private Label and Large Quantities

We can customize our designs to fit your needs: custom fabric (Pantone color match), silkscreen (using your fonts, logo or artworks), photographic artwork, design and shape, packaging, and now fragrance.
We can handle quantities from a few dozens to thousands of pieces.
Please contact us for more information on the process and to request a quote.

© 2008 Estelle Billot. All rights reserved.